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Satisfaction Guaranteed
Your satisfaction is 100% guaranteed. If you are dissatisfied with your purchase, please contact us within 30 days from the date of purchase to arrange for an RMA (Return Merchandise Authorization) number to ship the merchandise back. Your money, less return shipping will be promptly refunded. Returns, either for refund or exchange are subject to restocking fees of up to 20%. For additional information on all of our policies (return, refund, exchange, etc.) go to: www.humboldtwatersystems.com/privacy-policy.aspx.
To return an item, follow these easy steps:
1. Contact us prior to return in order to receive an RMA number.
2. Products must be returned in original packaging and be intact.
3. Return your product(s) to the address supplied with your RMA number.
4. A refund will be issued after the return has been received and inspected.
Returns, either for refund or exchange, are not allowed on custom ordered products or special orders.
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