Shipping Policy

Free Shipping
We offer free ground shipping in the continental USA. FedEx ground and USPS are currently used to ship most products. Small parts are shipped by USPS First Class mail. Tracking numbers for all shipments will be e-mailed automatically.  

Please allow 5 to 10 business days for delivery after the order has been placed. Any product temporarily out of stock will have a slightly longer delay.  We will notify you of any delays with your order. 
Some models are custom made per order and may take 15 to 20 business days for delivery.  

Special Handling
Additional charges will apply for products that need special handling, such as products on a pallet, delivery by truck with a lift gate, receiving buildings without docks, inside delivery and other special handling circumstances.
 
Commercial Products
Shipping charges apply to all products listed in the Commercial category. 
Contact us at orders@humboldtwatersystems.com or call 650-270-4005 for shipping charges.
  
Sales Tax
Sales tax is applied to all orders with a New Mexico shipping address.